For aged care workers, carers and new starters
Aged Care Awareness Training Online
Practical awareness training on how to work with older people under Australia's new rights-based Aged Care Act: their rights, the Code of Conduct, dementia, recognising abuse and neglect, reporting serious incidents and protecting privacy. Free to study — pay A$39 for your certificate only when you pass.
Full course + assessment
9 modules on rights, the Code of Conduct, dementia, abuse and neglect, SIRS and privacy, then the assessment. Free to study, with your progress saved.
Start the free courseAssessment only
Already trained or working in the field? Demonstrate your knowledge in a 20-question assessment based on Australian national guidelines.
Start the free assessmentBoth lead to the same certificate · 80% pass mark · A$39 only after you pass · verifiable ID and QR code
Non-accredited awareness training — not a qualification or unit of competency. Check what your employer requires.
Content reviewed October 2026 against current official sources.

A$39
One-off payment · No subscription
- About 30–40 minutes
- 9 modules
- 20 scenario-based questions
- Phone, tablet or computer
Course outline
9 practical modules
Short, job-focused modules on working with older people under the Aged Care Act 2024, which started on 1 November 2025.
- 01Introduction to Australian aged careHow aged care works in Australia, what changed with the new Aged Care Act, and where you fit in.
- 02The Aged Care Code of ConductThe eight behaviours expected of everyone who works for a registered aged care provider.
- 03Rights, choice and dignity of riskThe Statement of Rights in the new Act, and why respecting choice sometimes means accepting some risk.
- 04Respectful communication and person-centred careCommunicating in a way that suits each person, and building care around who they are.
- 05Dementia awareness and communicationWhat dementia is, how it can affect communication, and practical ways to support someone living with it.
- 06Recognising abuse, neglect and inappropriate conductThe forms abuse and neglect can take, the signs to watch for, and what to do straight away.
- 07The Serious Incident Response Scheme (SIRS)What a reportable incident is, who reports what, and your role as a worker.
- 08Privacy, confidentiality and handling informationProtecting people's personal information and respecting their personal privacy during care.
- 09Putting it into practice: scenariosBringing it together: how rights, the Code, dementia awareness, SIRS and privacy work in real situations.
How it works
Learn first, pay last
- 1Complete the course — or go to the assessmentWork through the modules at your own pace. Already experienced? Go directly to the assessment.
- 2Pass the assessment20 scenario-based questions, 80% to pass, unlimited attempts. After you submit, you'll see why each answer is right.
- 3Pay A$39Add the name for your certificate and pay securely on our site.
- 4Get your certificateDownload it straight away, with a unique ID and a QR code employers can verify. A copy is emailed to you.
Aged Care Starter Pack: A$59
Working in aged care? After you pass either course, you can choose the Starter Pack at checkout: Infection Control Awareness — Aged Care and Aged Care Awareness for A$59 instead of A$78. You still complete and pass each course — its certificate is issued once you pass.
Infection Control for Aged CareNon-accredited awareness training. It is not a nationally recognised qualification, a unit of competency or an accredited aged care course, and it does not replace employer induction, mandatory workplace training or role-specific qualifications. No law requires this certificate — check with your employer what they need.
Aged Care Awareness questions
Is this an accredited aged care course?+
No. Aged Care Awareness is non-accredited awareness training. It is not a nationally recognised qualification, not a unit of competency and not an accredited aged care course, and it doesn't replace employer induction, mandatory workplace training or role-specific qualifications.
Is this certificate a legal requirement?+
No law requires this certificate. Providers must make sure their workers have appropriate skills and training, and many run their own induction and Code of Conduct training. Check with your employer what they need.
Is it up to date with the new Aged Care Act?+
Yes. The course reflects the Aged Care Act 2024, which commenced on 1 November 2025, the strengthened Aged Care Quality Standards, the Aged Care Code of Conduct and the Serious Incident Response Scheme, and links to the official sources.
How long does it take and what does it cost?+
About 30–40 minutes for the nine modules, then a 20-question assessment (80% to pass, unlimited attempts). The course and assessment are free; the certificate is A$39 after you pass.
Who is it for?+
New and current aged care workers, carers, volunteers, students and anyone preparing for a job in residential or home care.