For cleaning and facilities staff

Infection Control Training for Cleaners

Two routes to the same certificate: the full course and assessment, or the assessment only for experienced workers. Pay A$39 only when you pass.

  • 100% online
  • Written for cleaning & facilities
  • Complete at your own pace
  • Certificate names your sector
Recommended for new starters

Full course + assessment

9 modules on hand hygiene, PPE, cleaning, spills, waste and outbreaks, then the assessment. Free to study, with your progress saved.

Start the free course
For experienced workers

Assessment only

Already trained or working in the field? Demonstrate your knowledge in a 20-question assessment based on Australian national guidelines.

Start the assessment

Both lead to the same certificate · 80% pass mark · A$39 only after you pass · verifiable ID and QR code

Content last reviewed October 2026.

Cleaner in gloves vacuuming an office floor

A$39

One-off payment · No subscription

  • About 30–40 minutes
  • 9 modules
  • 20-question assessment
  • Phone, tablet or computer

Learning outcomes

What you'll be able to do

  • Explain how infections spread and how to break the chain
  • Clean your hands at the right moments, the right way
  • Choose, put on and remove PPE safely
  • Clean and disinfect surfaces and shared equipment
  • Manage spills, waste, linen and sharps
  • Recognise and report possible outbreaks
  • Apply infection control to cleaning & facilities tasks
  • Know when to stay home and who to tell

Skills you'll gain

Hand hygienePPE donning & doffingStandard precautionsCleaning & disinfectionSpill managementWaste & sharpsOutbreak responseCleaning & Facilities

Content is based on the NHMRC Australian Guidelines for the Prevention and Control of Infection in Healthcare and sector guidance, with sources listed on every module.

Audience

Who is this training for?

Cleaners are one of the most important links in infection control — or a way for germs to travel. This course shows how to clean in a way that actually removes them.

Commercial cleaners

Offices, schools and public buildings.

Healthcare cleaners

Aged care, clinics and hospitals.

Hotel housekeeping

Rooms, bathrooms and linen.

Residential and end-of-lease cleaners

Homes and rentals.

Facilities staff

Maintenance and support roles.

Airbnb and short-stay cleaners

Turnovers between guests.

More for your role: Hospital cleaners · Aged care cleaners · Commercial and office cleaners · Hotel housekeeping · Infection control for cleaners guide

Why it matters

Why infection control matters in cleaning & facilities

Cleaning removes the germs that cause infections — but poor technique moves them around. In care and education settings, cleaners are part of the infection control system, and following procedures exactly matters.

  • Bathrooms and toilets
  • High-touch surfaces
  • Mopping and vacuuming
  • Using detergents and disinfectants
  • Handling bins and waste
  • Changing linen
  • Cleaning up spills
  • Isolation or outbreak cleans

How it works

Learn first, pay last

  1. 1

    Complete the course — or go to the assessment

    Work through the nine modules at your own pace. Already experienced? Go directly to the assessment.

  2. 2

    Pass the assessment

    20 multiple-choice questions, 80% to pass. Unlimited attempts — a retry keeps your answers and flags only what to review.

  3. 3

    Enter your details and pay A$39

    Add the name for your certificate and pay securely on our site.

  4. 4

    Get your certificate

    Download it straight away. A copy is emailed to you, with an ID and QR code employers can verify.

Cleaning & Facilities questions

Is this suitable for commercial cleaners as well as healthcare cleaners?+

Yes. It covers the principles every cleaner needs, with extra detail for care settings, spills and outbreaks.

Does it cover hotel housekeeping and short-stay turnovers?+

Yes — linen, bathrooms, high-touch surfaces and waste are all covered.

Can my cleaning company buy this for the whole team?+

Yes. Team packs of 5 or more come with codes for each staff member and a progress page.

How long does it take and what does it cost?+

About 30–40 minutes. The course and assessment are free; the certificate is A$39 after you pass.

General questions about pricing, verification and accreditation status are answered on our FAQ.