For hotel housekeeping staff

Infection control for hotel housekeeping

Housekeepers clean the rooms, bathrooms and linen that guests have used. Learn how to do it without spreading germs — or picking them up yourself.

  • Free to study
  • Certificate same day
  • Examples for your work
  • Verifiable certificate ID

Free to study · About 30 minutes · Certificate A$39 after you pass

Housekeeper in a face mask pushing a cleaning cart along a hotel corridor

Where the infection risks are

  • Used linen and towels that may carry body fluids
  • Bathrooms and toilets, the highest-risk areas in a room
  • Sharps or needles left in rooms or bins
  • Cloths and equipment moving from bathroom to bedroom

The habits that matter most

  • Don't shake used linen — bag it in the room
  • Use separate, colour-coded cloths for bathrooms and other areas
  • Clean high-touch surfaces such as handles, remotes, switches and taps
  • Treat every bin as if it could contain a sharp
  • Clean your hands every time you remove gloves

Rules and expectations

Hotels and accommodation providers have work health and safety duties to protect staff from hazards, including biological hazards. Follow your property's cleaning procedures and chemical instructions.

What the course covers

Eight short modules: how infections spread, hand hygiene, PPE, respiratory hygiene, cleaning and disinfection, blood and body fluid spills, waste, linen and sharps, and standard and transmission-based precautions. Then a 20-question assessment and your certificate.

Questions

Is this useful for Airbnb and short-stay cleaners?+

Yes. The same principles apply to holiday rentals and short-stay turnovers.

Is this an accredited course?+

No. It is a non-accredited infection control awareness course. It is not a nationally recognised qualification and is not HLTINF006 or any other unit of competency. If a licence, job advertisement or employer asks for a specific unit of competency, check before buying.

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