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Cleaning during an outbreak: what cleaners do differently

Gastro, flu or COVID-19 in a facility: frequency, products, equipment and protecting yourself.

Last reviewed October 2026

Why cleaning changes during an outbreak

When several people in a facility have the same infection, germs are on more surfaces and spread faster. Cleaning is one of the main ways an outbreak is brought under control, so the routine changes until it is declared over.

What usually changes

  • Frequency: high-touch surfaces — handles, rails, call bells, switches, taps — are cleaned more often, often several times a day.
  • Products: the outbreak plan names the cleaning and disinfecting products to use. Some gastro viruses need a product with a specific claim against them.
  • Equipment: dedicated or disposable cloths and mops for affected areas, so equipment doesn't carry germs between rooms.
  • Order: affected rooms and areas are usually cleaned after unaffected ones.
  • PPE: follow the door signage for each room.

Protect yourself

  • Clean your hands every time you take gloves off — with soap and water during a gastro outbreak.
  • Don't carry your phone or keys into affected rooms.
  • If you develop symptoms, stay home and tell your supervisor.

Spills during an outbreak

Vomit and diarrhoea spread some gastro viruses very easily. Use the spill kit and full PPE, and clean a wide area around the spill.

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