Last reviewed October 2026
Why providers ask for it
NDIS providers must deliver supports safely, and infection risks are part of that. Most providers ask workers to complete infection control training at induction and to refresh it regularly. What counts is up to each provider, so always check what yours accepts.
What the training should cover
- How infections spread — the chain of infection and how to break it.
- Hand hygiene — the 5 moments, hand rub and handwashing, and when there's no sink.
- PPE — choosing gloves, aprons, masks and eye protection for the task, and putting them on and taking them off safely.
- Respiratory hygiene — coughs, sneezes, masks and staying home when unwell.
- Cleaning — shared equipment, vehicles and high-touch surfaces in homes.
- Spills, waste, linen and sharps — in a home, without a hospital's facilities.
- Outbreaks — recognising and reporting them, especially in shared living.
Checking a course before you pay
- Is it written for disability support — homes, vehicles, community — or only for hospitals?
- Does the certificate have an ID your provider can verify?
- Is it clear whether it's accredited? Non-accredited awareness training is fine for many providers, but some roles ask for a specific unit.
- Can you study before you pay?
Infection control for disability support
Free course in about 30 minutes, then a A$39 certificate emailed instantly.
More guides
- NDIS infection control requirements for support workers
- Infection control in a participant's home: a practical checklist
- PPE for personal care in disability support