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Infection control for NDIS and disability support workers

Working safely across clients' homes, community settings and vehicles.

Last reviewed October 2026

A different kind of workplace

Disability support workers often work across several clients' homes, community settings and vehicles in a single day. That variety makes infection control harder: there may be no sink nearby, no spill kit and no colleague to ask.

Practical habits

  • Carry personal hand rub, gloves, aprons and masks so you can work safely anywhere.
  • Clean your hands when you arrive, before and after personal care, and when you leave.
  • Keep your phone, keys and bag off clients' benches and beds, and clean your phone regularly.
  • Ask before visits whether anyone in the home is unwell, so you can prepare.
  • Bring a bag to take used PPE and waste away if there's no suitable bin.

Respect and dignity

Infection control in someone's home should be explained, not imposed. Tell the person why you're using gloves or a mask, and agree on where products and waste will be stored.

Your provider's role

NDIS providers are expected to deliver supports safely and to have infection prevention and control policies and procedures. Ask your provider for their procedures and any training they require for your role.

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