Healthcare & Dental course
  1. Learn
  2. Assessment
  3. Certificate

Welcome — your course has started

9 modules (about 30 minutes), then a 20-question assessment. Pass it and your certificate is ready the same day. Your progress is saved on this device, so you can stop and come back any time.

Already experienced? Go directly to the assessment

How infections spread

Infection occurs when a microorganism moves through a connected chain. Breaking any link can stop transmission.

Hand sanitiser being pumped into a hand

The chain of infection

An infection needs six things to happen in order: an infectious agent (such as a bacterium or virus), a reservoir where it lives, a way out of that reservoir, a way of travelling, a way into a new person, and a person who is susceptible. Infection control works by breaking at least one of those links.

Reservoirs are often people — including people with no symptoms — but they can also be food, water, equipment, surfaces, linen or waste. That is why you treat every person and every used item as potentially infectious, not just people who look unwell.

How germs travel

Contact is the most common route in everyday work. Direct contact is skin-to-skin; indirect contact is when germs move from a hand, glove or cloth to a surface and then to someone else. Hands are the single biggest vehicle for indirect spread.

Droplets from coughing, sneezing or talking travel a short distance and land on people or surfaces nearby. Some germs can also travel on much smaller airborne particles that hang in the air for longer and spread further, especially in poorly ventilated rooms.

Who is most at risk

Older people, young children, people with chronic illness, wounds, catheters or weakened immune systems are more likely to become seriously ill. The same germ that gives you a mild cold can put a frail resident in hospital.

Key points

The chain includes an infectious agent, reservoir, exit, transmission, entry and a susceptible person.

Transmission may be direct, indirect, droplet, airborne or via a common vehicle.

Hand hygiene, cleaning and PPE interrupt different links in the chain.

1

Identify where microorganisms may live

2

Consider how they could leave and travel

3

Choose controls that break the chain

In healthcare and dental

Healthcare and dental

Patients may have wounds, devices or weakened immunity. Your hands, gloves and shared equipment are the most common route between them.

Common mistakes

  • Assuming someone without symptoms can't spread infection.
  • Thinking gloves alone break the chain — contaminated gloves spread germs just like hands.
  • Forgetting that phones, pens and keys are touched constantly and rarely cleaned.

On the job

Follow your workplace procedures, product instructions and supervisor guidance. If you are unsure, stop and ask before continuing the task.

Nice work. 8 modules to go before the assessment and your certificate.

Your goal

Certificate of completion

Healthcare & Dental

Your name · unique ID · QR verification

  • Ready the same day you pass
  • Employers can verify it online
  • A$39 one-off, only after you pass